A Supplier Reference Letter is a crucial business document used when a supplier requires formal validation of their business relationship and performance with an existing client. Under Belgian law, this document serves as an official testimony of the supplier's service quality and reliability, often required for tender processes, certification purposes, or business expansion efforts. The letter should comply with Belgian commercial law, including the Code of Economic Law and fair trade practices, while adhering to GDPR requirements when handling any personal data. It typically details the nature and duration of the business relationship, specific services or products provided, performance metrics, and overall satisfaction levels. The document's content must be truthful and accurate, as it can have legal implications and may be relied upon by third parties for business decisions.
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1. Letter Header: Company letterhead, date, and recipient details
2. Introduction: Statement of purpose and confirmation of the business relationship
3. Relationship Duration: Period of business engagement with the supplier
4. Scope of Services: Description of products or services provided by the supplier
5. Performance Assessment: Evaluation of supplier's reliability, quality, and delivery performance
6. Contact Information: Details of the person writing the reference and their role
7. Closing Statement: Professional closing with signature block
1. Project Details: Specific information about notable projects or deliveries, used when highlighting particular achievements
2. Value of Business: Information about the commercial value of the relationship, included when specifically requested and permitted to disclose
3. Quality Certifications: Mention of relevant quality standards or certifications held by the supplier, included when relevant to the supplier's services
4. Innovation and Collaboration: Description of any innovative solutions or collaborative achievements, used when the supplier has demonstrated exceptional innovation
5. Environmental and Social Responsibility: Information about sustainable practices or CSR initiatives, included when relevant to the supplier's services or when specifically requested
1. Performance Metrics Summary: Optional attachment showing detailed performance statistics or KPIs
2. Project Completion Certificates: Copies of relevant completion certificates for major projects mentioned in the letter
3. Quality Certification Documents: Copies of relevant quality certifications mentioned in the letter
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