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1. Parties: Identification of the service provider and the client, including full legal names, registration numbers, and registered addresses
2. Background: Context of the agreement, including brief description of the HVAC systems covered and the purpose of the maintenance service contract
3. Definitions: Detailed definitions of technical terms, service levels, and other key terms used throughout the contract
4. Scope of Services: Detailed description of maintenance and service activities to be performed, including preventive and corrective maintenance
5. Term and Renewal: Duration of the contract and conditions for renewal or extension
6. Service Provider Obligations: Detailed responsibilities of the HVAC service provider, including response times, quality standards, and compliance requirements
7. Client Obligations: Client's responsibilities including access provision, cooperation requirements, and basic system operation duties
8. Fees and Payment Terms: Pricing structure, payment schedule, and conditions for price adjustments
9. Service Level Requirements: Specific performance standards, response times for different types of issues, and reporting requirements
10. Warranty and Liability: Extent of service warranty and limitation of liability provisions
11. Insurance and Indemnification: Insurance requirements and indemnification obligations of both parties
12. Termination: Conditions and procedures for contract termination, including notice periods and consequences
13. Force Majeure: Provisions for circumstances beyond parties' control affecting service delivery
14. Confidentiality: Protection of confidential information and trade secrets
15. Governing Law and Jurisdiction: Specification of Belgian law as governing law and jurisdiction for dispute resolution
1. Emergency Services: Additional provisions for emergency response services, recommended when 24/7 coverage is required
2. Equipment Replacement: Terms for replacement of major equipment components, useful for comprehensive service agreements
3. Energy Efficiency Commitments: Specific provisions regarding energy efficiency improvements and monitoring, relevant for energy performance contracts
4. Environmental Compliance: Detailed environmental compliance requirements, particularly important for systems using regulated substances
5. Training Services: Provisions for training client's personnel, relevant when client staff will operate the equipment
6. Remote Monitoring: Terms for remote monitoring services, applicable when smart HVAC systems are involved
7. Spare Parts Management: Detailed provisions for handling spare parts inventory and replacement parts
8. Subcontracting: Terms governing the use of subcontractors, important for larger service providers
1. Equipment Schedule: Detailed list of all HVAC equipment covered under the contract, including make, model, and location
2. Maintenance Schedule: Detailed calendar of planned maintenance activities and their frequency
3. Price Schedule: Detailed breakdown of fees, including regular maintenance costs and additional service charges
4. Service Level Agreement: Detailed performance metrics, response times, and penalties/rewards
5. Site Access Procedures: Specific procedures for accessing the client's premises and security requirements
6. Technical Specifications: Detailed technical requirements and standards for maintenance and repairs
7. Emergency Contact List: List of key contacts for both parties, including emergency contact information
8. Compliance Certificates: Copies of relevant certifications and compliance documents
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