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Phishing Policy
"I need a Phishing Policy for my Jakarta-based fintech startup that complies with Bank Indonesia regulations and includes specific protocols for mobile banking security, targeted for implementation by March 2025."
1. Purpose and Scope: Defines the objective of the policy and its applicability to different stakeholders within the organization
2. Definitions: Explains key terms including phishing, spear phishing, whaling, social engineering, and other relevant cybersecurity terminology
3. Legal Framework: References to relevant Indonesian laws and regulations, particularly the ITE Law and PDP Law
4. Roles and Responsibilities: Outlines the responsibilities of employees, IT department, management, and security teams in preventing and responding to phishing attempts
5. Phishing Prevention Guidelines: Detailed guidelines on identifying suspicious emails, links, and attachments, including common red flags and warning signs
6. Email and Communication Security: Specific rules for handling electronic communications, including email usage, verification procedures, and safe communication practices
7. Incident Reporting Procedures: Step-by-step procedures for reporting suspected phishing attempts and security incidents
8. Response Protocol: Procedures for handling confirmed phishing incidents, including containment, investigation, and recovery steps
9. Training Requirements: Mandatory security awareness training requirements and frequency for all employees
10. Compliance and Enforcement: Consequences of policy violations and enforcement mechanisms
1. Remote Work Security: Additional guidelines for remote workers, used when organization has remote or hybrid work arrangements
2. Industry-Specific Requirements: Additional requirements for specific industries (e.g., financial services, healthcare), used when organization operates in regulated sectors
3. Third-Party Risk Management: Guidelines for managing phishing risks related to third-party vendors and contractors, used when organization heavily relies on external parties
4. Mobile Device Guidelines: Specific guidelines for mobile devices and applications, used when organization has BYOD policy or mobile workforce
5. Social Media Security: Guidelines for protecting against social media-based phishing attacks, used when social media use is significant in organization
1. Appendix A: Phishing Response Flowchart: Visual representation of the incident response process
2. Appendix B: Common Phishing Examples: Screenshots and examples of typical phishing attempts for training purposes
3. Appendix C: Reporting Templates: Standard forms and templates for reporting phishing incidents
4. Appendix D: Contact Information: List of key contacts for incident reporting and response
5. Appendix E: Security Tools Guide: Guide to using organization-approved security tools and software
Authors
Banking and Financial Services
Healthcare
Government
Education
E-commerce
Technology
Telecommunications
Insurance
Manufacturing
Professional Services
Retail
Energy
Transportation and Logistics
Media and Entertainment
Information Technology
Information Security
Compliance
Risk Management
Human Resources
Legal
Internal Audit
Operations
Customer Service
Training and Development
Executive Leadership
Communications
Data Protection
Chief Information Security Officer
IT Director
Compliance Officer
Risk Manager
Security Manager
HR Manager
Department Managers
System Administrator
Network Engineer
Security Analyst
Data Protection Officer
Employee Training Coordinator
Internal Auditor
Legal Counsel
Chief Technology Officer
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