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Facilities Management Agreement
"I need a Facilities Management Agreement for managing a multi-tenant commercial office building in Mumbai, with comprehensive services including maintenance, security, and housekeeping, starting from March 2025."
1. Parties: Identification of the facility owner/client and the facilities management service provider
2. Background: Context of the agreement, facility details, and purpose of the engagement
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of facilities management services to be provided
5. Term and Renewal: Duration of the agreement and conditions for renewal
6. Service Provider Obligations: Key responsibilities and duties of the facilities management company
7. Client Obligations: Responsibilities and duties of the facility owner/client
8. Performance Standards: Required service levels and quality metrics
9. Fees and Payment Terms: Pricing structure, payment schedule, and related terms
10. Staff and Personnel: Requirements for service provider's personnel, including qualifications and conduct
11. Health and Safety: Safety protocols and compliance requirements
12. Insurance and Liability: Insurance requirements and allocation of risks
13. Termination: Conditions and procedures for contract termination
14. Dispute Resolution: Process for handling disputes between parties
15. Confidentiality: Protection of confidential information
16. Force Majeure: Provisions for unforeseen circumstances and their handling
17. Governing Law: Applicable law and jurisdiction
1. Environmental Management: Required for facilities with significant environmental impact or sustainability requirements
2. Security Services: Needed when security services are part of the scope
3. Specialized Equipment Maintenance: For facilities with complex or specialized equipment requiring specific maintenance protocols
4. Disaster Recovery: Required for critical facilities needing detailed business continuity plans
5. Energy Management: For facilities with specific energy efficiency requirements or targets
6. Waste Management: Required for facilities with significant waste handling requirements
7. Tenant Services: Needed for multi-tenant facilities requiring specific tenant interaction protocols
8. Change Management: For facilities expecting significant modifications or upgrades during the contract term
1. Schedule A - Service Specifications: Detailed breakdown of all services to be provided and their specifications
2. Schedule B - Fee Schedule: Detailed pricing structure, including base fees and additional service charges
3. Schedule C - Key Performance Indicators: Specific metrics and targets for measuring service performance
4. Schedule D - Facility Details: Comprehensive information about the facility, including floor plans and equipment inventory
5. Schedule E - Staff Requirements: Detailed staffing requirements, including qualifications and minimum staffing levels
6. Schedule F - Operating Procedures: Standard operating procedures for routine and emergency situations
7. Schedule G - Reporting Requirements: Templates and frequencies for required reports and documentation
8. Schedule H - Equipment and Systems: List of equipment and systems covered under the agreement
9. Appendix 1 - Emergency Contact List: List of emergency contacts for both parties and key stakeholders
10. Appendix 2 - Required Forms: Standard forms for various operational processes and reporting
Authors
Commercial Real Estate
Manufacturing
Healthcare
Education
Retail
Hospitality
Information Technology
Banking and Financial Services
Industrial
Government and Public Sector
Legal
Operations
Facilities Management
Procurement
Risk and Compliance
Real Estate
Administration
Property Management
Asset Management
Contract Management
Facility Manager
Operations Director
Property Manager
Chief Operations Officer
Procurement Manager
Legal Counsel
Contract Manager
Maintenance Manager
Real Estate Manager
Risk Manager
Compliance Officer
Building Services Manager
Asset Manager
General Manager - Operations
Head of Administration
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