Document background
A Software License And Maintenance Agreement is essential for any software deployment in the Australian market, establishing the legal framework for software usage and support services. This document is typically used when a business is either providing or acquiring software solutions that require ongoing maintenance and support. It encompasses critical elements such as license grants, usage restrictions, maintenance obligations, service level commitments, and compliance with Australian legislation including the Privacy Act 1988 and Competition and Consumer Act 2010. The agreement is particularly crucial for protecting intellectual property rights, defining service expectations, and establishing clear responsibilities for both providers and customers in the Australian legal context.
