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Social Media Marketing Agreement
"I need a Social Media Marketing Agreement for my luxury retail company based in Riyadh, engaging a marketing agency to manage our social media presence across GCC countries starting March 2025, with particular emphasis on influencer marketing and crisis management provisions."
1. Parties: Identification of the service provider (marketing agency) and the client, including full legal names, addresses, and commercial registration details as required under Saudi law
2. Background: Context of the agreement and brief description of the parties' business relationship and intentions
3. Definitions: Detailed definitions of key terms used throughout the agreement, including technical social media terms and Saudi-specific legal terminology
4. Scope of Services: Detailed description of social media marketing services to be provided, platforms to be used, and deliverables
5. Term and Termination: Duration of the agreement, renewal terms, and conditions for termination by either party
6. Fees and Payment: Payment terms, fee structure, invoicing schedule, and payment methods compliant with Saudi banking regulations
7. Service Provider Obligations: Specific responsibilities of the marketing agency, including content creation, posting schedules, and reporting
8. Client Obligations: Client's responsibilities including providing necessary materials, approvals, and access to accounts
9. Compliance with Laws: Obligations to comply with Saudi social media regulations, content guidelines, and data protection laws
10. Intellectual Property Rights: Ownership and usage rights of content, materials, and campaign assets
11. Confidentiality: Protection of confidential information and trade secrets of both parties
12. Data Protection: Compliance with Saudi data protection laws and handling of personal information
13. Performance Metrics: Key performance indicators and measurement criteria for marketing campaigns
14. Warranties and Representations: Standard warranties regarding service quality and compliance with Saudi laws
15. Limitation of Liability: Limitations on liability and indemnification provisions
16. Force Majeure: Provisions for unforeseen circumstances preventing performance
17. Dispute Resolution: Process for resolving disputes under Saudi law, including jurisdiction and applicable courts
18. General Provisions: Standard boilerplate clauses including notices, amendments, and governing law
1. Content Approval Process: Detailed procedures for content review and approval, recommended for clients requiring strict content control
2. Crisis Management: Procedures for handling social media crises or negative publicity, important for high-profile clients
3. Third-Party Influencer Management: Terms governing the use and management of influencers, if applicable to the marketing strategy
4. International Content Distribution: Special provisions for content distributed outside Saudi Arabia, if applicable
5. Agency of Record: Exclusive agency provisions if the marketing agency is the sole social media service provider
6. Competitive Restrictions: Non-compete clauses and handling of competing clients, if exclusivity is required
7. Training and Support: Provisions for training client's staff on social media best practices, if included in services
8. Government Relations: Special provisions for handling government-related content or approvals, important for regulated industries
1. Schedule A - Service Level Agreement: Detailed metrics, response times, and performance standards for social media services
2. Schedule B - Fee Schedule: Detailed breakdown of fees, payment structures, and additional costs
3. Schedule C - Approved Platforms: List of social media platforms covered under the agreement and specific requirements for each
4. Schedule D - Content Guidelines: Specific content creation guidelines, brand voice, and Saudi cultural considerations
5. Schedule E - Reporting Templates: Templates and formats for regular performance reporting and analytics
6. Schedule F - Key Personnel: List of key team members and their roles in service delivery
7. Appendix 1 - Brand Guidelines: Client's branding requirements and visual identity guidelines
8. Appendix 2 - Compliance Checklist: Checklist of Saudi regulatory requirements and content restrictions
Authors
Retail
E-commerce
Healthcare
Financial Services
Technology
Entertainment
Food and Beverage
Fashion and Luxury
Education
Real Estate
Tourism and Hospitality
Professional Services
Consumer Goods
Telecommunications
Automotive
Marketing
Digital
Legal
Compliance
Communications
Brand Management
Business Development
Creative Services
Client Services
Operations
Content Creation
Social Media
Risk Management
Marketing Director
Digital Marketing Manager
Social Media Manager
Content Strategy Director
Brand Manager
Communications Director
Legal Counsel
Compliance Officer
Business Development Manager
Account Manager
Chief Marketing Officer
Digital Transformation Director
Client Services Manager
Operations Manager
Creative Director
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