1. Parties: Identification of the service provider and customer, including full legal names and registration details
2. Background: Context of the agreement and brief description of the services to be provided
3. Definitions: Detailed definitions of technical terms, service-related concepts, and other key terms used in the agreement
4. Services: Detailed description of the hosted services, service levels, and delivery specifications
5. Service Provider Obligations: Key responsibilities and commitments of the service provider, including service availability and support
6. Customer Obligations: Customer's responsibilities, including providing necessary information and maintaining user accounts
7. Data Protection and Security: Obligations regarding data protection, security measures, and compliance with Saudi Arabian data protection laws
8. Intellectual Property Rights: Ownership and usage rights of intellectual property, including customer data and service provider's technology
9. Fees and Payment: Pricing structure, payment terms, and billing procedures
10. Term and Termination: Duration of the agreement, renewal terms, and termination conditions
11. Confidentiality: Protection of confidential information and trade secrets
12. Liability and Indemnification: Limitations of liability, indemnification obligations, and risk allocation
13. Force Majeure: Provisions for unforeseen circumstances preventing performance
14. Governing Law and Jurisdiction: Specification of Saudi Arabian law as governing law and jurisdiction for disputes
15. General Provisions: Standard boilerplate clauses including notices, amendments, and entire agreement
