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1. Service Levels: Specific performance metrics and standards, used when service levels need to be quantified

2. Security Requirements: Specific security protocols and requirements, necessary when handling sensitive data or systems

3. Business Continuity: Disaster recovery and business continuity requirements, important for critical business functions

4. Knowledge Transfer: Process for transferring knowledge to client staff, relevant for long-term or complex projects

5. Non-Solicitation: Restrictions on hiring or soliciting each other's personnel, useful in longer engagements

6. Insurance Requirements: Specific insurance coverage requirements, important for high-risk or regulated services

7. Compliance Requirements: Industry-specific compliance obligations, necessary for regulated industries

8. Subcontracting: Terms governing the use of subcontractors, if allowed

1. Schedule A - Detailed Service Description: Comprehensive breakdown of services, methodologies, and approaches

2. Schedule B - Deliverables Specification: Detailed technical or functional specifications for deliverables

3. Schedule C - Project Timeline: Detailed project plan, milestones, and delivery dates

4. Schedule D - Fee Schedule: Detailed breakdown of fees, rates, and payment milestones

5. Schedule E - Key Personnel: Names and roles of key team members from both parties

6. Appendix 1 - Change Request Template: Standard form for requesting and documenting changes

7. Appendix 2 - Acceptance Test Procedures: Detailed procedures for testing and accepting deliverables

8. Appendix 3 - Security Protocols: Detailed security requirements and procedures