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1. Parties: Identification of the service provider (Facility Manager) and the client, including their registered addresses and company details
2. Background: Context of the agreement, facility details, and purpose of the contract
3. Definitions: Detailed definitions of terms used throughout the agreement
4. Scope of Services: Comprehensive outline of facility management services to be provided
5. Term and Renewal: Duration of the agreement and conditions for renewal
6. Service Provider's Obligations: Detailed responsibilities and duties of the Facility Manager
7. Client's Obligations: Responsibilities and duties of the client
8. Performance Standards: Required service levels and quality metrics
9. Fees and Payment Terms: Pricing structure, payment schedule, and invoicing procedures
10. Staff and Subcontractors: Requirements for personnel, including qualifications and conduct
11. Health, Safety and Environmental Compliance: Safety protocols and environmental management requirements
12. Insurance and Liability: Insurance requirements and allocation of risks
13. Termination: Grounds and procedures for contract termination
14. Dispute Resolution: Procedures for handling disputes and jurisdiction
15. Governing Law: Specification of Nigerian law as governing law
16. Force Majeure: Provisions for unforeseen circumstances and their handling
17. Confidentiality: Protection of confidential information
18. Notices: procedures for formal communications between parties
1. Emergency Services: Include when 24/7 emergency response services are required
2. Utilities Management: Include when the Facility Manager is responsible for utility services
3. Security Services: Include when security services are part of the scope
4. Specialized Equipment Maintenance: Include for facilities with specific technical equipment requiring specialized maintenance
5. Tenant Relations: Include for multi-tenant facilities where the Facility Manager interfaces with tenants
6. Green Building Compliance: Include when the facility requires specific environmental certifications
7. Change Management: Include when significant facility changes or upgrades are anticipated
8. Disaster Recovery: Include for facilities requiring specific disaster recovery protocols
1. Schedule 1 - Service Level Agreement: Detailed performance metrics and service standards
2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, charges, and payment terms
3. Schedule 3 - Facility Details: Technical specifications and layout of the facility
4. Schedule 4 - Equipment Inventory: List of equipment and assets under management
5. Schedule 5 - Staff Requirements: Detailed staffing requirements and qualifications
6. Schedule 6 - Maintenance Schedule: Planned maintenance routines and frequencies
7. Schedule 7 - Operating Procedures: Standard operating procedures for various services
8. Schedule 8 - Reporting Requirements: Templates and schedules for required reports
9. Appendix A - Key Performance Indicators: Specific metrics for performance measurement
10. Appendix B - Health and Safety Guidelines: Detailed safety protocols and procedures
11. Appendix C - Environmental Management Plan: Environmental compliance and sustainability measures
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