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The User Agreement and Privacy Policy serves as a fundamental legal framework for digital services operating in Malaysia, combining essential terms of service with mandatory privacy protection requirements. This document is crucial for any organization collecting, processing, or storing user data while providing digital services to Malaysian users. It ensures compliance with the Personal Data Protection Act 2010, Electronic Commerce Act 2006, and other relevant Malaysian legislation. The document should be implemented when launching new digital services, updating existing platforms, or establishing online user interactions. It covers key aspects such as user rights, data protection measures, service terms, and legal obligations, while addressing specific Malaysian regulatory requirements and cultural considerations.

1. Parties: Identification of the service provider and definition of user/customer

2. Background: Brief description of the service and purpose of the agreement

3. Definitions: Detailed definitions of terms used throughout the agreement

4. Scope of Services: Detailed description of services provided and their limitations

5. User Eligibility and Account Creation: Requirements for using the service and account creation process

6. User Obligations and Conduct: Rules and responsibilities for users when using the service

7. Privacy Policy: Details on personal data collection, processing, storage, and protection

8. Data Collection and Use: Specific types of data collected and purposes of collection

9. Data Security Measures: Security protocols and measures to protect user data

10. User Rights: User rights regarding their personal data and service usage

11. Intellectual Property Rights: Ownership and usage rights of content and intellectual property

12. Prohibited Activities: Activities that are not permitted on the service

13. Termination: Conditions and processes for terminating the agreement

14. Liability and Indemnification: Limitations of liability and indemnification provisions

15. Governing Law and Jurisdiction: Applicable law and jurisdiction for dispute resolution