Document background
The Network User Agreement serves as the primary legal framework governing the relationship between network service providers and their users in Malaysia. This document is essential when providing network access services to users, whether they are individuals, businesses, or organizations. It incorporates requirements from key Malaysian legislation including the Communications and Multimedia Act 1998, Personal Data Protection Act 2010, and Computer Crimes Act 1997. The agreement covers critical aspects such as service provision, acceptable use policies, data protection, security requirements, and service level commitments. It is designed to protect both the service provider's infrastructure and users' rights while ensuring regulatory compliance. This document is particularly important in the current digital landscape where network services are fundamental to business operations and daily activities.
