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1. Insurance: Required when specific insurance coverage needs to be maintained by either party

2. Compliance with Laws: Detailed compliance obligations, particularly relevant for regulated industries

3. Security Requirements: Specific security measures and protocols, important for IT or sensitive data services

4. Business Continuity: Disaster recovery and business continuity requirements for critical services

5. Anti-Corruption and Ethics: Specific anti-corruption and ethical business conduct requirements

6. Personnel Requirements: Specific requirements for staff qualifications or security clearances

7. Audit Rights: Rights to audit performance and compliance, important for regulated industries

8. Environmental Requirements: Sustainability and environmental compliance requirements

9. Change Control: Formal process for managing changes to services or agreement terms

1. Schedule 1 - Service Descriptions: Detailed descriptions of specific services offered under the agreement

2. Schedule 2 - Pricing and Payment Terms: Detailed fee structures, rates, and specific payment conditions

3. Schedule 3 - Service Levels and KPIs: Specific service level agreements, metrics, and measurement methods

4. Schedule 4 - Technical Requirements: Technical specifications and requirements for service delivery

5. Schedule 5 - Security Requirements: Detailed security protocols and requirements

6. Schedule 6 - Data Processing Agreement: Specific terms for personal data processing under Swiss FDPA

7. Schedule 7 - Approved Subcontractors: List of approved subcontractors and their roles

8. Appendix A - Contact Details: Key contact information for both parties

9. Appendix B - Form of Service Order: Template for ordering specific services under the agreement

10. Appendix C - Reporting Requirements: Templates and requirements for regular service reporting