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Master Service Agreement And Statement Of Work Template for Switzerland

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Key Requirements PROMPT example:

Master Service Agreement And Statement Of Work

I need a Master Service Agreement and Statement of Work for providing IT infrastructure services to Swiss banks, with strict data protection clauses and service level commitments, planned to commence in March 2025.

Document background
The Master Service Agreement and Statement of Work structure is designed for businesses requiring a flexible yet robust framework for ongoing service relationships under Swiss law. This document type is particularly valuable when parties anticipate multiple service engagements over time and need to establish consistent legal, commercial, and operational terms while maintaining the ability to adapt specific service requirements through individual SOWs. The MSA portion covers overarching terms such as liability, intellectual property rights, confidentiality, and dispute resolution, while the SOW template allows for detailed specification of service scope, deliverables, pricing, and timelines for each project. This approach is common in professional services, technology implementations, and consulting relationships, offering efficiency in contracting while ensuring compliance with Swiss legal requirements, particularly the Swiss Code of Obligations provisions regarding service contracts.
Suggested Sections

1. Parties: Identification and details of the contracting parties, including registered addresses and registration numbers

2. Background: Context of the agreement and business relationship between the parties

3. Definitions: Definitions of key terms used throughout the agreement and SOWs

4. Scope of Agreement: Overview of the master agreement's purpose and relationship with SOWs

5. SOW Process: Process for creating, approving, and amending Statements of Work

6. Service Provider Obligations: Core obligations of the service provider, including quality standards and delivery requirements

7. Client Obligations: Client's responsibilities and cooperation requirements

8. Personnel: Requirements for personnel, including key personnel provisions and qualifications

9. Fees and Payment Terms: Pricing structure, payment terms, invoicing requirements, and late payment consequences

10. Intellectual Property Rights: Ownership and licensing of pre-existing and newly created IP

11. Confidentiality: Protection and handling of confidential information

12. Data Protection: Compliance with Swiss data protection laws and data handling requirements

13. Liability and Indemnification: Limitation of liability and indemnification obligations

14. Term and Termination: Duration of agreement, renewal terms, and termination rights

15. Post-Termination Obligations: Obligations surviving termination and transition assistance

16. General Provisions: Standard legal provisions including notices, amendment process, and governing law

17. Signatures: Execution blocks for authorized representatives

Optional Sections

1. Service Levels: Detailed service level requirements and remedies - include when specific performance metrics are crucial

2. Business Continuity: Disaster recovery and business continuity requirements - include for critical services

3. Insurance: Specific insurance requirements - include for high-risk services or when required by industry regulations

4. Compliance with Laws: Specific regulatory compliance requirements - include for regulated industries or services

5. Security Requirements: Detailed IT and physical security requirements - include when handling sensitive data or systems

6. Subcontracting: Rules for engaging subcontractors - include when subcontracting is likely

7. Export Control: Export control compliance - include for international services or technology transfer

8. Force Majeure: Force majeure provisions - include based on service criticality and risk assessment

Suggested Schedules

1. Template Statement of Work: Standard template for all future SOWs under the master agreement

2. Service Descriptions: Detailed descriptions of available services and delivery methodology

3. Rate Card: Standard rates for services, personnel categories, and additional charges

4. Service Levels and KPIs: Detailed service level metrics, measurement methods, and remedies

5. Technical Requirements: Technical specifications and requirements for service delivery

6. Security Standards: Detailed security protocols and requirements

7. Data Processing Agreement: Detailed data protection and processing terms compliant with Swiss law

8. Change Control Procedure: Process for requesting and implementing changes to services or SOWs

9. Governance and Escalation Procedures: Management structure and issue resolution processes

Authors

Alex Denne

Head of Growth (Open Source Law) @ 黑料视频 | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions






























































Clauses









































Relevant Industries

Information Technology

Professional Services

Management Consulting

Engineering Services

Financial Services

Healthcare Services

Manufacturing

Telecommunications

Business Process Outsourcing

Research and Development

Marketing and Advertising

Construction and Infrastructure

Energy and Utilities

Relevant Teams

Legal

Procurement

Commercial

Sales

Operations

Finance

Compliance

Risk Management

Project Management Office

Service Delivery

Account Management

Business Development

Technical Operations

Relevant Roles

Chief Executive Officer

Chief Legal Officer

General Counsel

Commercial Director

Procurement Manager

Contract Manager

Project Manager

Account Executive

Sales Director

Chief Financial Officer

Operations Director

Service Delivery Manager

Legal Counsel

Risk Manager

Compliance Officer

Business Development Manager

Technical Director

Programme Manager

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks, 聽Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination, 聽Severance Pay, Governing Law, Entire Agreemen

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