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Subscription Service Agreement Template for Saudi Arabia

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Key Requirements PROMPT example:

Subscription Service Agreement

"I need a Subscription Service Agreement for my cloud-based software company based in Riyadh, focusing on B2B services with enterprise clients, including specific provisions for data localization within Saudi Arabia and Sharia-compliant payment terms."

Document background
The Subscription Service Agreement is essential for businesses providing recurring services in Saudi Arabia's growing digital economy. This document is typically used when a service provider offers ongoing access to software, digital content, or other services on a subscription basis. The agreement must comply with Saudi Arabia's E-Commerce Law, Consumer Protection Law, and data protection regulations while addressing key aspects such as service delivery, payment terms, user rights, and provider obligations. The document should be structured to protect both parties' interests while ensuring compliance with local regulations and Sharia principles. It's particularly important in the context of Saudi Arabia's Vision 2030 initiative, which emphasizes digital transformation and technology adoption across various sectors.
Suggested Sections

1. Parties: Identification of the service provider and subscriber, including full legal names, addresses, and commercial registration details as required under Saudi law

2. Background: Context of the agreement and brief description of the subscription service being provided

3. Definitions: Detailed definitions of key terms used throughout the agreement, including technical terms specific to the service

4. Service Description: Detailed description of the subscription service, service levels, and delivery methods

5. Subscription Terms: Duration, renewal terms, and subscription tiers or packages

6. Fees and Payment: Pricing, payment terms, billing cycles, and VAT requirements under Saudi law

7. User Obligations: Subscriber's responsibilities, acceptable use policy, and compliance requirements

8. Service Provider Obligations: Provider's commitments, service standards, and support services

9. Data Protection and Privacy: Data handling practices, privacy obligations, and compliance with Saudi Arabian data protection regulations

10. Intellectual Property Rights: Ownership and usage rights of content, software, and other IP

11. Confidentiality: Protection of confidential information exchanged between parties

12. Service Level Agreement: Performance metrics, availability commitments, and remedies for service failures

13. Termination: Termination rights, process, and consequences

14. Governing Law and Jurisdiction: Specification of Saudi Arabian law as governing law and jurisdiction for disputes

Optional Sections

1. Third-Party Integration: Terms governing integration with third-party services or platforms, used when the service interfaces with other providers

2. White Label Services: Additional terms for white-labeled services, included when the service is rebranded for the subscriber

3. Professional Services: Terms for additional professional services like implementation or training, included when such services are offered

4. Hardware Provisions: Terms regarding any hardware provided as part of the service, included for hybrid software-hardware solutions

5. Islamic Finance Compliance: Specific provisions ensuring Sharia compliance, particularly relevant for financial services

6. Disaster Recovery: Extended provisions for disaster recovery and business continuity, important for critical services

7. Export Control: Compliance with export control regulations, included when services involve cross-border data or technology transfer

Suggested Schedules

1. Service Level Agreement Details: Detailed metrics, monitoring methods, and service level commitments

2. Pricing Schedule: Detailed pricing tiers, usage calculations, and payment terms

3. Technical Requirements: Technical specifications and requirements for service usage

4. Support Services: Details of support levels, response times, and escalation procedures

5. Data Processing Agreement: Detailed terms for personal data processing and protection

6. Acceptable Use Policy: Detailed rules and restrictions for service usage

7. Change Control Procedure: Process for implementing changes to the service or agreement terms

Authors

Alex Denne

Head of Growth (Open Source Law) @ 黑料视频 | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

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Relevant Industries

Technology

Software as a Service

Cloud Computing

E-commerce

Digital Media

Professional Services

Healthcare Technology

Educational Technology

Financial Technology

Telecommunications

Business Services

Entertainment Services

Mobile Applications

Enterprise Software

Digital Content Distribution

Relevant Teams

Legal

Compliance

Commercial

Sales

Information Technology

Information Security

Customer Success

Operations

Product Management

Risk Management

Business Development

Technical Support

Finance

Relevant Roles

Legal Counsel

Contract Manager

Commercial Director

Chief Technology Officer

Privacy Officer

Compliance Manager

Sales Director

Account Manager

Product Manager

Operations Manager

Information Security Officer

Risk Manager

Business Development Manager

Technical Services Manager

Customer Success Manager

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks, 聽Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination, 聽Severance Pay, Governing Law, Entire Agreemen

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