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Client Service Agreement Template for Saudi Arabia

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Key Requirements PROMPT example:

Client Service Agreement

"I need a Client Service Agreement for my IT consulting firm based in Riyadh to provide cloud migration services to a government entity, including strict data protection clauses and local content requirements, with service commencement planned for March 2025."

Document background
The Client Service Agreement serves as the primary contractual document for establishing professional service relationships in Saudi Arabia. This document is essential when a company or individual intends to provide professional services to clients within the Kingdom, requiring compliance with local laws, regulations, and Sharia principles. The agreement encompasses crucial elements such as service specifications, payment structures, performance metrics, and risk allocation, while incorporating mandatory Saudi Arabian legal requirements. It's particularly important for foreign service providers entering the Saudi market, as it must address specific local requirements such as commercial registration and potentially the need for a local agent. The Client Service Agreement should be tailored to reflect the specific service offering while maintaining compliance with Saudi Arabia's Commercial Courts Law, Labor Law, and other relevant regulations.
Suggested Sections

1. Parties: Identification of the service provider and client with full legal names and addresses

2. Background: Context of the agreement and brief description of the parties' business relationship

3. Definitions: Detailed definitions of terms used throughout the agreement

4. Scope of Services: Detailed description of services to be provided, including deliverables and standards

5. Term and Commencement: Duration of the agreement and conditions for commencement

6. Fees and Payment Terms: Service fees, payment schedule, invoicing procedures, and VAT considerations

7. Service Provider's Obligations: Key responsibilities and commitments of the service provider

8. Client's Obligations: Key responsibilities and commitments of the client

9. Confidentiality: Provisions for protecting confidential information of both parties

10. Intellectual Property Rights: Ownership and usage rights of intellectual property

11. Data Protection: Compliance with Saudi PDPL and data handling requirements

12. Liability and Indemnification: Limitation of liability and indemnification provisions

13. Force Majeure: Provisions for unforeseen circumstances preventing contract performance

14. Termination: Conditions and procedures for contract termination

15. Governing Law and Jurisdiction: Specification of Saudi law as governing law and jurisdiction for disputes

16. Notices: Procedures for formal communications between parties

17. General Provisions: Standard boilerplate clauses including severability, entire agreement, and amendments

Optional Sections

1. Sharia Compliance: Specific clause confirming compliance with Islamic law principles, required for certain types of services or when explicitly requested

2. Service Level Agreement (SLA): Detailed performance metrics and service levels, used for technical or ongoing services

3. Insurance: Insurance requirements and coverage details, important for high-risk services

4. Anti-Corruption: Specific anti-corruption provisions, particularly important for government-related services

5. Non-Competition: Restrictions on competitive activities, used when sharing sensitive market information

6. Assignment and Subcontracting: Rules for transferring rights or using subcontractors, important for complex service arrangements

7. Environmental Compliance: Environmental protection commitments, relevant for services with environmental impact

8. Change Control: Procedures for managing changes to services, important for long-term or complex services

Suggested Schedules

1. Schedule 1 - Service Description: Detailed technical specifications and scope of services

2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, rates, and payment terms

3. Schedule 3 - Service Levels: Specific performance metrics, KPIs, and measurement criteria

4. Schedule 4 - Key Personnel: List of key team members and their roles

5. Schedule 5 - Data Processing Agreement: Detailed data handling and protection procedures

6. Appendix A - Required Forms: Standard forms for service requests, reports, or other documentation

7. Appendix B - Technical Requirements: Technical specifications or requirements for service delivery

8. Appendix C - Compliance Certificates: Copies of relevant certifications and compliance documents

Authors

Alex Denne

Head of Growth (Open Source Law) @ 黑料视频 | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions



















































Clauses



















































Relevant Industries

Information Technology

Professional Services

Consulting

Financial Services

Healthcare

Engineering

Construction

Education

Telecommunications

Manufacturing

Logistics

Real Estate

Energy

Legal Services

Marketing and Advertising

Relevant Teams

Legal

Operations

Commercial

Compliance

Risk Management

Business Development

Finance

Procurement

Project Management

Account Management

Service Delivery

Sales

Relevant Roles

Legal Counsel

Contract Manager

Business Development Manager

Project Manager

Operations Director

Compliance Officer

Risk Manager

Chief Executive Officer

Chief Operating Officer

Commercial Director

Account Manager

Service Delivery Manager

Procurement Manager

Finance Director

Sales Director

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks, 聽Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination, 聽Severance Pay, Governing Law, Entire Agreemen

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