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1. Regulatory Compliance: For regulated industries (e.g., financial services, healthcare), including specific compliance requirements

2. Security Requirements: For services involving sensitive data or systems access, detailing security protocols and requirements

3. Business Continuity: For critical services, specifying disaster recovery and business continuity requirements

4. Personnel Requirements: When specific qualifications or screening of service provider personnel is required

5. Transition Services: For complex services requiring detailed transition in/out procedures

6. Anti-Corruption: For international services or when dealing with government entities, including FCPA compliance

7. Environmental Compliance: For services with environmental impact, including compliance with Philippine environmental regulations

8. Change Control: For technical services requiring formal change management procedures

9. Service Credits: When specific service level credits or penalties are required

1. Schedule A - Service Descriptions: Detailed descriptions of specific services to be provided

2. Schedule B - Service Levels: Specific service level agreements, metrics, and measurement methods

3. Schedule C - Pricing and Fee Schedule: Detailed pricing, rate cards, and payment terms for specific services

4. Schedule D - Key Personnel: List of key personnel from both parties and their roles

5. Schedule E - Technical Requirements: Technical specifications and requirements for service delivery

6. Schedule F - Security Requirements: Detailed security protocols, requirements, and compliance standards

7. Schedule G - Approved Subcontractors: List of approved subcontractors and their roles

8. Appendix 1 - Service Request Form: Standard form for requesting specific services under the MSA

9. Appendix 2 - Report Templates: Templates for required service reports and performance monitoring

10. Appendix 3 - Contact Details: Contact information for key personnel and escalation procedures