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1. Data Privacy and Security: Detailed provisions for handling personal and sensitive data, required if maintenance involves IT systems or customer data

2. Disaster Recovery: Procedures for service continuity in case of disasters, recommended for critical maintenance services

3. Insurance: Insurance requirements and coverage details, important for high-risk maintenance activities

4. Training and Knowledge Transfer: Provisions for training customer personnel, useful for complex equipment or systems

5. Transition Services: Procedures for handover at contract end, important for complex or critical services

6. Environmental Compliance: Environmental protection measures, necessary for maintenance involving hazardous materials or environmental risks

7. Subcontracting: Terms governing use of subcontractors, important if service provider needs to delegate certain tasks

8. Force Majeure: Provisions for handling circumstances beyond parties' control, particularly relevant in the Philippine context due to natural disasters

1. Schedule A - Service Specifications: Detailed technical specifications of maintenance services and coverage

2. Schedule B - Service Level Metrics: Specific performance indicators, measurement methods, and targets

3. Schedule C - Fee Schedule: Detailed breakdown of fees, charges, and payment terms

4. Schedule D - Escalation Matrix: Contact details and procedures for different levels of issue escalation

5. Schedule E - Equipment/Asset List: Inventory of equipment or assets covered under the maintenance agreement

6. Schedule F - Maintenance Schedule: Timeline for routine maintenance activities

7. Schedule G - Report Templates: Standard formats for performance reports and maintenance documentation

8. Appendix 1 - Health and Safety Procedures: Safety protocols and requirements for maintenance activities