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Email Records Retention Policy
"I need an Email Records Retention Policy for my financial services company in the Philippines that ensures compliance with banking regulations and includes specific provisions for international data transfers, as we'll be expanding operations to Singapore by January 2025."
1. Purpose and Scope: Defines the objective of the policy and its application across the organization, including types of email communications covered
2. Definitions: Clear definitions of key terms used throughout the policy, including types of emails, retention periods, and technical terms
3. Legal Requirements: Overview of relevant Philippine laws and regulations affecting email retention, including Data Privacy Act and Electronic Commerce Act requirements
4. Retention Periods: Specific retention timeframes for different categories of emails and the basis for these periods
5. Storage and Security: Requirements for secure storage of emails, including backup procedures and security measures
6. Roles and Responsibilities: Defines responsibilities of employees, IT department, and management in implementing the policy
7. Deletion and Disposal: Procedures for proper deletion and disposal of emails after retention period expires
8. Compliance and Monitoring: Procedures for ensuring compliance with the policy and monitoring implementation
9. Policy Violations: Consequences of non-compliance and procedures for handling violations
1. Industry-Specific Requirements: Additional requirements for specific industries (e.g., financial services, healthcare) - include when organization operates in regulated industries
2. Legal Hold Procedures: Procedures for preserving emails in case of litigation or investigation - include for organizations with high litigation risk
3. International Data Transfer: Guidelines for handling emails transmitted across borders - include for organizations with international operations
4. Employee Privacy Guidelines: Specific guidelines regarding employee privacy rights - include when handling sensitive employee communications
5. Disaster Recovery Procedures: Specific procedures for email recovery in case of system failure - include for organizations with critical email dependencies
1. Schedule A: Retention Period Matrix: Detailed matrix showing retention periods for different categories of emails and business records
2. Schedule B: Technical Requirements: Technical specifications for email storage, backup, and security systems
3. Schedule C: Compliance Checklist: Checklist for regular compliance monitoring and auditing
4. Appendix 1: Email Classification Guide: Guidelines for classifying emails into different retention categories
5. Appendix 2: Deletion Procedures: Step-by-step procedures for secure email deletion and disposal
6. Appendix 3: Forms and Templates: Standard forms for requesting email retention exceptions or reporting violations
Authors
Financial Services
Healthcare
Technology
Manufacturing
Retail
Professional Services
Education
Government
Telecommunications
Insurance
Real Estate
Non-profit Organizations
Banking
Business Process Outsourcing
Legal Services
Information Technology
Legal
Compliance
Human Resources
Records Management
Information Security
Risk Management
Internal Audit
Data Privacy
Corporate Governance
Operations
Chief Information Officer
Data Protection Officer
IT Manager
Compliance Officer
Records Manager
Legal Counsel
Information Security Manager
HR Director
Risk Manager
Chief Privacy Officer
IT Security Specialist
Compliance Analyst
Records Administrator
Email Systems Administrator
Chief Technology Officer
Audit Manager
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