This Housekeeping Contract template is designed for use in New Zealand to establish a formal agreement between cleaning service providers and their clients. It is particularly relevant for businesses, property managers, and facility operators requiring professional cleaning services on a regular basis. The contract incorporates essential elements required under New Zealand law, including compliance with employment regulations, health and safety requirements, and privacy provisions. It provides comprehensive coverage of service specifications, performance standards, payment terms, and operational procedures while protecting both parties' interests through clear liability and insurance provisions. This template is adaptable for various service scenarios, from commercial office cleaning to institutional facility maintenance.
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1. Parties: Identification of the service provider and the client
2. Background: Context of the agreement and general purpose
3. Definitions: Key terms used throughout the agreement
4. Term and Renewal: Duration of the agreement and renewal provisions
5. Scope of Services: Detailed description of housekeeping services to be provided
6. Service Standards: Quality standards and performance expectations
7. Payment Terms: Fees, payment schedule, and payment methods
8. Health and Safety: Safety protocols and compliance requirements
9. Equipment and Supplies: Responsibility for providing cleaning equipment and materials
10. Staff and Training: Requirements for staff qualifications and training
11. Insurance and Liability: Insurance requirements and limitation of liability
12. Confidentiality: Protection of private information and access protocols
13. Termination: Conditions for ending the agreement
14. General Provisions: Standard legal clauses including governing law and notices
1. Environmental Standards: Additional requirements for eco-friendly cleaning practices and products
2. Security Protocols: Specific security requirements for high-security facilities or sensitive areas
3. Pest Control: Additional services for pest monitoring and control
4. Specialist Cleaning: Provisions for specialized cleaning services like carpet cleaning or window washing
5. Emergency Services: Procedures for emergency cleaning situations
6. Performance Bonds: Requirements for performance bonds in high-value contracts
7. Subcontracting: Terms for allowing or prohibiting subcontracting of services
1. Schedule 1 - Service Specifications: Detailed breakdown of cleaning tasks and frequencies
2. Schedule 2 - Pricing Schedule: Detailed pricing for different services and additional works
3. Schedule 3 - Cleaning Checklist: Daily/weekly/monthly task checklists
4. Schedule 4 - Approved Cleaning Products: List of approved cleaning products and materials
5. Schedule 5 - Key Performance Indicators: Specific performance metrics and measurement criteria
6. Schedule 6 - Staff Requirements: Specific requirements for staff including qualifications and vetting
7. Appendix A - Health and Safety Procedures: Detailed safety protocols and emergency procedures
8. Appendix B - Incident Report Forms: Templates for reporting incidents or damages
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