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Business Relationship Contract
"I need a Business Relationship Contract for a software development company in Auckland providing ongoing maintenance and support services to a retail chain, with the agreement starting from March 2025 and including strict data protection and service level requirements."
1. Parties: Identifies and provides full legal details of all parties entering into the agreement
2. Background: Sets out the context and purpose of the business relationship, including any relevant history or prerequisites
3. Definitions and Interpretation: Defines key terms used throughout the agreement and establishes interpretation rules
4. Term and Commencement: Specifies the duration of the agreement and when it becomes effective
5. Scope of Relationship: Defines the nature and boundaries of the business relationship, including key responsibilities
6. Financial Terms: Details payment terms, fees, expenses, and invoicing procedures
7. Obligations and Responsibilities: Outlines specific duties and commitments of each party
8. Representations and Warranties: Contains statements of fact and promises made by each party
9. Intellectual Property: Addresses ownership and usage rights of intellectual property
10. Confidentiality: Specifies how confidential information will be protected and handled
11. Termination: Details how the agreement can be terminated and the consequences of termination
12. Dispute Resolution: Outlines the process for resolving disagreements between parties
13. General Provisions: Contains standard legal clauses including governing law, notices, and assignment
1. Service Levels: Include when specific performance metrics need to be maintained
2. Insurance Requirements: Include when specific insurance coverage is required for the relationship
3. Data Protection and Privacy: Include when personal data or sensitive information will be shared or processed
4. Force Majeure: Include when protection against unforeseen circumstances is particularly important
5. Non-Compete: Include when restrictions on competitive activities are necessary
6. Change Control: Include when formal processes for making changes to services or deliverables are needed
7. Audit Rights: Include when one party needs the right to audit the other's compliance or performance
8. Business Continuity: Include when service continuity is critical to the relationship
1. Schedule 1 - Services Description: Detailed description of services or products to be provided
2. Schedule 2 - Pricing and Payment Terms: Detailed breakdown of pricing, payment schedules, and financial terms
3. Schedule 3 - Service Levels and KPIs: Specific performance metrics and measurement criteria
4. Schedule 4 - Contact Details and Key Personnel: List of key contacts and their roles for both parties
5. Schedule 5 - Technical Requirements: Technical specifications or requirements if applicable
6. Appendix A - Form of Change Request: Template for requesting and documenting changes to the agreement
7. Appendix B - Compliance Requirements: Specific regulatory or compliance requirements applicable to the relationship
Authors
Technology
Professional Services
Manufacturing
Retail
Healthcare
Financial Services
Construction
Education
Logistics
Telecommunications
Media and Entertainment
Energy
Agriculture
Real Estate
Hospitality
Legal
Commercial
Business Development
Operations
Procurement
Compliance
Risk Management
Sales
Account Management
Executive Leadership
Finance
Strategy
Chief Executive Officer
Commercial Director
Business Development Manager
Legal Counsel
Contract Manager
Operations Director
Procurement Manager
Relationship Manager
Partnership Director
Compliance Officer
Risk Manager
Sales Director
Account Executive
General Manager
Company Secretary
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