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1. Emergency Services: Include when 24/7 emergency response services are part of the maintenance arrangement

2. Specialized Equipment: Include when maintenance involves specific technical equipment requiring special provisions

3. Environmental Compliance: Include when maintenance activities have significant environmental impact

4. Data Protection: Include when maintenance activities involve access to personal data or sensitive systems

5. Warranty: Include when specific warranties are provided for replacement parts or repair work

6. Training: Include when the service provider must provide training to client's staff

7. Spare Parts Management: Include when the agreement includes management of spare parts inventory

8. Performance Bonds: Include when financial security for performance is required

1. Schedule 1 - Service Specification: Detailed technical specifications of maintenance services

2. Schedule 2 - Equipment List: Inventory of equipment covered under the maintenance agreement

3. Schedule 3 - Maintenance Schedule: Timeline and frequency of routine maintenance activities

4. Schedule 4 - Price List: Detailed breakdown of fees, rates, and charges

5. Schedule 5 - Service Level Agreement: Detailed performance metrics and service level requirements

6. Schedule 6 - Contact Details: List of key contacts and escalation procedures

7. Schedule 7 - Site Rules: Specific rules and procedures for accessing and working at client sites

8. Appendix A - Incident Report Template: Standard format for reporting maintenance incidents and issues

9. Appendix B - Health and Safety Procedures: Detailed safety protocols and procedures