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Term Service Agreement

Term Service Agreement Template for Nigeria

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Key Requirements PROMPT example:

Term Service Agreement

"I need a Term Service Agreement for my IT company providing cloud hosting services to a Nigerian financial institution, with strict data protection clauses and service level agreements, starting March 2025."

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Document background
The Term Service Agreement is a fundamental commercial contract used in Nigeria when establishing long-term service relationships between businesses or between businesses and consumers. It is particularly relevant when services are to be provided on an ongoing basis over a fixed term, requiring detailed specification of service levels, performance standards, and operational requirements. This document type is essential for businesses operating in Nigeria who need to ensure their service arrangements are properly documented and compliant with local laws including the Contract Act, Federal Competition and Consumer Protection Act 2018, and relevant sector-specific regulations. The agreement typically includes comprehensive details about service delivery, payment terms, performance metrics, and risk allocation, while incorporating necessary provisions for contract modification, renewal, and termination.
Suggested Sections

1. Parties: Identification and details of the service provider and customer, including registration numbers and addresses

2. Background: Context of the agreement and brief description of the parties' business relationship

3. Definitions and Interpretation: Definitions of key terms used in the agreement and rules for interpretation

4. Services: Detailed description of services to be provided, including scope and deliverables

5. Term and Renewal: Duration of the agreement and conditions for renewal or extension

6. Payment Terms: Fees, payment schedule, invoicing procedures, and late payment consequences

7. Service Provider's Obligations: Key responsibilities and commitments of the service provider

8. Customer's Obligations: Key responsibilities and commitments of the customer

9. Service Levels: Performance standards, metrics, and measurement methods

10. Intellectual Property Rights: Ownership and usage rights of pre-existing and created IP

11. Confidentiality: Protection and handling of confidential information

12. Data Protection: Compliance with Nigerian Data Protection Regulation and data handling procedures

13. Liability and Indemnification: Limitation of liability and indemnification obligations

14. Force Majeure: Provisions for unforeseen circumstances and their impact on obligations

15. Termination: Grounds and procedures for agreement termination

16. Dispute Resolution: Process for resolving disputes, including jurisdiction and governing law

17. General Provisions: Standard boilerplate clauses including notices, assignment, and entire agreement

Optional Sections

1. Insurance: Insurance requirements when services involve significant risks or regulatory requirements

2. Compliance with Laws: Specific regulatory compliance obligations when operating in regulated industries

3. Security Requirements: When services involve access to sensitive systems or information

4. Personnel Requirements: When specific qualifications or security clearances are needed for service delivery

5. Business Continuity: For critical services requiring disaster recovery and business continuity plans

6. Change Control: When services may require formal processes for changes to scope or specifications

7. Audit Rights: When customer requires rights to audit service provider's operations or compliance

8. Anti-Bribery and Corruption: For high-value contracts or when dealing with government entities

9. Environmental Compliance: When services have environmental impacts or sustainability requirements

Suggested Schedules

1. Schedule 1 - Service Description: Detailed technical specifications and scope of services

2. Schedule 2 - Service Levels: Detailed service level agreements, KPIs, and measurement methods

3. Schedule 3 - Pricing and Payment: Detailed fee structure, rates, and payment terms

4. Schedule 4 - Customer Materials and Requirements: Customer-provided materials, access, and facilities

5. Schedule 5 - Key Personnel: Details of key staff assigned to provide services

6. Appendix A - Change Request Form: Template for requesting and documenting service changes

7. Appendix B - Service Report Template: Standard format for service performance reporting

8. Appendix C - Contact Details: Key contacts and escalation procedures

Authors

Alex Denne

Head of Growth (Open Source Law) @ ºÚÁÏÊÓƵ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions

















































Clauses


















































Relevant Industries

Information Technology

Professional Services

Facilities Management

Construction

Healthcare Services

Telecommunications

Business Process Outsourcing

Manufacturing

Energy Services

Financial Services

Education Services

Logistics and Transportation

Maintenance Services

Security Services

Consulting Services

Relevant Teams

Legal

Procurement

Operations

Commercial

Business Development

Compliance

Risk Management

Project Management

Service Delivery

Account Management

Finance

Administration

Relevant Roles

Legal Counsel

Contract Manager

Procurement Manager

Operations Director

Commercial Director

Business Development Manager

Compliance Officer

Risk Manager

Project Manager

Service Delivery Manager

Account Manager

Chief Operating Officer

General Counsel

Managing Director

Finance Director

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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