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Management And Administrative Services Agreement
"I need a Management and Administrative Services Agreement for my tech startup to engage a professional services firm that will handle our complete back-office operations, including HR, accounting, and administrative functions, starting March 2025, with specific provisions for data security and confidentiality."
1. Parties: Identification of the service provider and client, including full legal names and registration details
2. Background: Context of the agreement and brief description of the parties' business relationship
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of management and administrative services to be provided
5. Term and Renewal: Duration of the agreement and conditions for renewal
6. Fees and Payment Terms: Service fees, payment schedule, and related financial terms
7. Service Provider's Obligations: Key responsibilities and commitments of the service provider
8. Client's Obligations: Key responsibilities and commitments of the client
9. Performance Standards: Quality standards and KPIs for service delivery
10. Confidentiality: Protection and handling of confidential information
11. Data Protection: Compliance with PDPA and data handling requirements
12. Intellectual Property: Ownership and usage rights of IP created during service provision
13. Liability and Indemnification: Limitations of liability and indemnification obligations
14. Termination: Grounds and process for agreement termination
15. Force Majeure: Provisions for unforeseen circumstances affecting performance
16. Governing Law and Jurisdiction: Applicable law and jurisdiction for dispute resolution
17. General Provisions: Standard boilerplate clauses including notices, amendments, and assignment
1. Non-Competition: Restrictions on competitive activities, used when service provider may gain competitive advantages
2. Service Level Agreement: Detailed performance metrics and remedies, used for complex service arrangements
3. Insurance: Insurance requirements, used when services involve significant risks
4. Compliance with Industry Regulations: Specific regulatory requirements, used for regulated industries
5. Transition Services: Procedures for service handover, used when complex operational transition is needed
6. Personnel Requirements: Specific staffing requirements, used when particular expertise or qualifications are needed
7. Security Requirements: IT and physical security protocols, used when handling sensitive information or assets
8. Disaster Recovery: Business continuity provisions, used for critical services
9. Anti-Corruption: Anti-bribery and corruption provisions, used in high-risk jurisdictions or industries
1. Schedule 1 - Scope of Services: Detailed breakdown of all management and administrative services to be provided
2. Schedule 2 - Fee Schedule: Detailed fee structure, including any variable fees or special charges
3. Schedule 3 - Service Levels: Specific performance metrics, reporting requirements, and quality standards
4. Schedule 4 - Key Personnel: List of key staff members and their roles in service delivery
5. Schedule 5 - Reports and Deliverables: List and format of required reports and deliverables
6. Schedule 6 - Client Policies: Relevant client policies that service provider must comply with
7. Appendix A - Contact Details: Contact information for key representatives from both parties
8. Appendix B - Data Processing Requirements: Specific requirements for handling personal and confidential data
Authors
Professional Services
Business Process Outsourcing
Financial Services
Healthcare
Manufacturing
Technology
Real Estate
Education
Retail
Hospitality
Construction
Energy
Telecommunications
Legal
Operations
Administration
Finance
Human Resources
Compliance
Risk Management
Procurement
Facilities Management
Contract Management
Project Management
Business Development
Chief Executive Officer
Chief Operating Officer
Managing Director
Operations Manager
Administrative Director
Facility Manager
Business Development Manager
Contract Manager
Legal Counsel
Compliance Officer
Finance Director
Human Resources Director
Project Manager
Service Delivery Manager
Risk Manager
Company Secretary
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