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1. Parties: Identifies the parties to the agreement: the Account Holder/Customer and the Organization/Company initiating ACH debits
2. Background: Establishes the context of the agreement and the purpose of setting up ACH payments
3. Definitions: Defines key terms used in the agreement including ACH, NACH, debit, credit, business day, etc.
4. Authorization: Core section detailing the account holder's authorization for ACH debits/credits, including account details and transaction parameters
5. Payment Terms: Specifies the amount, frequency, and timing of ACH transactions
6. Duration of Authorization: States the period for which the authorization remains valid and conditions for renewal
7. Cancellation Rights: Outlines the process and notice period required for canceling the authorization
8. Security and Authentication: Details the security measures and authentication requirements for ACH transactions
9. Responsibilities and Obligations: Lists the duties and obligations of both parties regarding the ACH arrangement
10. Error Resolution: Procedures for handling transaction errors, disputed charges, and refunds
11. Governing Law and Jurisdiction: Specifies that Indian law governs the agreement and establishes jurisdiction for disputes
1. Multiple Account Authorization: Include when ACH transactions involve multiple bank accounts
2. International Transactions: Required when ACH transactions involve cross-border payments
3. Variable Amount Authorization: Include when transaction amounts may vary
4. Special Instructions: Add when specific handling instructions or conditions apply to the ACH transactions
5. Force Majeure: Include for protection against unforeseen circumstances affecting ACH processing
6. Confidentiality: Add when handling sensitive payment information requires additional privacy provisions
7. Third-Party Service Providers: Include when external payment processors or service providers are involved
1. Schedule A - Account Details: Detailed information about bank accounts, including account numbers, IFSC codes, and bank branch details
2. Schedule B - Payment Schedule: Detailed breakdown of payment amounts, dates, and frequency
3. Schedule C - Technical Requirements: Technical specifications for ACH processing, including file formats and transmission protocols
4. Appendix 1 - Authorization Form: Standard form for capturing account holder's authorization details
5. Appendix 2 - Contact Information: List of contact persons and escalation matrix for both parties
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