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1. Sender's Details: Full name, unit number, contact information of the complainant
2. Date and Reference Number: Current date and any previous correspondence reference numbers
3. Recipient Details: Name and address of the management company/society
4. Subject Line: Clear indication that this is a water leakage complaint with unit reference
5. Issue Description: Detailed description of the water leakage problem, including location and extent of damage
6. Timeline of Events: Chronological account of when the leakage was first noticed and any subsequent developments
7. Previous Communications: Summary of any previous reports or communications about the issue
8. Impact Statement: Description of how the leakage is affecting the property and daily life
9. Specific Request: Clear statement of what action is expected from the management
10. Response Timeline: Requested timeframe for response and action
11. Closing: Professional closing and signature
1. Health and Safety Concerns: Include when the leakage poses specific health risks or safety hazards
2. Professional Assessment: Include when a professional inspector or plumber has evaluated the issue
3. Legal References: Include when citing specific ordinances or regulations that support your complaint
4. Cost Implications: Include when there are significant costs involved in temporary repairs or damage to property
5. Emergency Contact Request: Include when immediate access or emergency contact protocols are needed
1. Photographic Evidence: Dated photographs showing the leakage and resulting damage
2. Maintenance Records: Copies of relevant maintenance reports or previous repair attempts
3. Professional Reports: Any technical reports from plumbers, surveyors, or other professionals
4. Communication Log: Copies of previous emails, letters, or records of phone calls regarding the issue
5. Expense Records: Documentation of costs incurred due to the leakage
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