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Grievance Response Letter Template for Canada

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Key Requirements PROMPT example:

Grievance Response Letter

"I need a Grievance Response Letter addressing an employee's complaint about being passed over for promotion in March 2025, which needs to reference our company's promotion policy and include documentation of the selection process."

Document background
The Grievance Response Letter is a critical document in Canadian workplace dispute resolution processes, used when responding to formal grievances filed by employees or unions. This document type must align with requirements set forth in federal and provincial labour relations legislation, as well as any applicable collective agreement terms. The letter serves multiple purposes: it acknowledges receipt of the grievance, provides a detailed response to each issue raised, outlines the employer's position with supporting evidence, and documents the formal handling of the dispute. A well-crafted Grievance Response Letter can help resolve disputes at early stages, maintain professional relationships, and protect the organization's interests in case of escalation to arbitration or legal proceedings. The document should demonstrate thorough investigation, fair consideration, and clear communication of the employer's position while maintaining compliance with relevant labour laws and timeframes.
Suggested Sections

1. Letterhead and Date: Official company letterhead including full contact information and current date

2. Recipient Information: Full name, title, and address of the grievant and/or union representative

3. Grievance Reference: Reference to the specific grievance number, date received, and any other relevant identifying information

4. Acknowledgment: Formal acknowledgment of receiving the grievance and confirmation of the timeline for response

5. Summary of Grievance: Brief restatement of the grievance issues as presented to ensure mutual understanding

6. Response to Allegations: Point-by-point response to each issue raised in the grievance, supported by facts and relevant policies

7. Conclusion: Clear statement of the company's position and decision regarding the grievance

8. Next Steps: Information about further steps in the grievance process if applicable

9. Signature Block: Name, title, and signature of the authorized respondent

Optional Sections

1. Background Context: Additional historical information or context when the grievance relates to ongoing or complex situations

2. Policy References: Specific references to relevant workplace policies, collective agreement clauses, or legislation when directly applicable to the response

3. Witness Statements Summary: Brief summary of relevant witness statements when the grievance involves disputed events or incidents

4. Remedial Actions: Description of any corrective actions or measures being implemented if the response includes partial agreement with the grievance

5. Without Prejudice Statement: Include when the response contains any settlement offers or compromises

6. Meeting Request: Proposal for a follow-up meeting if further discussion is deemed necessary

Suggested Schedules

1. Supporting Documentation: Copies of relevant policies, procedures, or records referenced in the response

2. Evidence Appendix: Photographs, emails, or other documentary evidence supporting the employer's position

3. Timeline of Events: Chronological listing of relevant events when the grievance involves complex historical matters

4. Relevant Correspondence: Copies of previous related correspondence or documentation

5. Investigation Report Summary: Redacted or summarized findings from any internal investigations related to the grievance

Authors

Alex Denne

Head of Growth (Open Source Law) @ ºÚÁÏÊÓÆµ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions






























Clauses





























Relevant Industries

Manufacturing

Public Sector

Healthcare

Education

Transportation

Construction

Retail

Mining

Telecommunications

Utilities

Financial Services

Hospitality

Municipal Services

Crown Corporations

Relevant Teams

Human Resources

Legal

Labour Relations

Employee Relations

Senior Management

Operations

Industrial Relations

Compliance

Administration

Relevant Roles

Human Resources Manager

Labour Relations Manager

HR Business Partner

Employee Relations Specialist

Human Resources Director

Department Manager

Legal Counsel

HR Coordinator

Chief Human Resources Officer

Industrial Relations Manager

Compliance Officer

HR Administrator

Operations Manager

General Manager

Vice President of Human Resources

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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