ºÚÁÏÊÓƵ

1. Security Requirements: Used when services involve IT systems or sensitive data access

2. Business Continuity: Required for critical services where continuity planning is essential

3. Transition Services: Include when complex handover or exit arrangements are needed

4. Compliance with Standards: Used when specific industry standards or certifications apply

5. Third Party Rights: Include when services impact or rely on third parties

6. Export Control: Required when services involve international elements

7. Anti-Bribery and Corruption: Include for high-risk or international services

8. Force Majeure: Optional but recommended for long-term or critical services

9. Change Control: Include for complex services likely to require variations

10. Service Credits: Used when specific performance measures warrant financial adjustments

1. Schedule 1 - Service Description: Detailed description of services, specifications, and deliverables

2. Schedule 2 - Service Levels: Specific KPIs, measurement methods, and reporting requirements

3. Schedule 3 - Fees and Charges: Detailed pricing structure, rates, and payment mechanisms

4. Schedule 4 - Personnel: Key personnel, qualifications, and roles

5. Schedule 5 - Implementation Plan: Timeline and milestones for service implementation

6. Schedule 6 - Approved Subcontractors: List of pre-approved subcontractors if applicable

7. Schedule 7 - Insurance Requirements: Specific insurance types and coverage levels

8. Schedule 8 - Security Requirements: Detailed security protocols and compliance requirements

9. Schedule 9 - Form of Change Request: Template for requesting and documenting changes

10. Schedule 10 - Exit Plan: Procedures for contract termination and service transition