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1. Performance Metrics: Specific KPIs and service levels, used when quantitative performance measurement is required

2. Change Management: Procedures for modifying service scope or terms, important for long-term or complex service arrangements

3. Insurance: Specific insurance requirements, particularly relevant for high-risk services

4. Data Protection: Detailed data handling and privacy provisions, necessary when personal or sensitive data is involved

5. Force Majeure: Provisions for unforeseen circumstances, particularly relevant in long-term or critical service arrangements

6. Dispute Resolution: Specific procedures for handling disputes, recommended for high-value or complex arrangements

7. Non-Solicitation: Restrictions on hiring each other's employees, relevant when there's significant staff interaction

8. Transition Assistance: Provisions for handover at contract end, important for complex or critical services

1. Schedule 1 - Services Description: Detailed description of services to be provided, including specific deliverables and standards

2. Schedule 2 - Fee Schedule: Detailed pricing, including rate cards, expenses, and any volume-based pricing

3. Schedule 3 - Service Levels: Specific performance metrics, measurement methods, and reporting requirements

4. Schedule 4 - Key Personnel: List of key staff members and their roles in service delivery

5. Appendix A - Technical Requirements: Technical specifications or requirements for service delivery

6. Appendix B - Compliance Requirements: Specific regulatory or industry compliance requirements

7. Appendix C - Service Territory: Geographical areas covered by the exclusive arrangement

8. Appendix D - Approved Subcontractors: List of pre-approved subcontractors if applicable