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The Incident and Non-Conformance Management Form helps Austrian organizations track and respond to workplace issues, accidents, and quality deviations. It's a crucial tool for meeting Austria's strict workplace safety requirements under the ArbeitnehmerInnenschutzgesetz (Worker Protection Act) and ISO compliance standards.

This standardized form captures essential details about unexpected events or quality issues, documents immediate actions taken, and outlines corrective measures to prevent future occurrences. Companies use it to demonstrate their commitment to continuous improvement and maintain detailed records for workplace inspectors, certification bodies, and insurance providers.

Use an Incident and Non-Conformance Management Form immediately after any workplace accident, near-miss, quality deviation, or regulatory breach occurs in your Austrian organization. This includes machinery malfunctions, employee injuries, environmental incidents, or any situation that doesn't meet your standard operating procedures.

Time matters here - Austrian law requires prompt incident documentation, especially under the ArbeitnehmerInnenschutzgesetz. Complete the form while details are fresh, typically within 24 hours. This helps protect your organization legally, supports insurance claims, and provides crucial data for preventing similar issues. It's particularly important in high-risk industries like manufacturing, construction, and healthcare.

• Basic Incident Form: Records workplace accidents, injuries, and immediate response actions - essential for Worker Protection Act compliance
• Quality Non-Conformance Report: Focuses on product or service deviations from ISO standards and internal quality metrics
• Environmental Incident Form: Specialized for environmental breaches, emissions exceedances, or waste management issues
• Combined Safety-Quality Form: Integrates both incident and quality tracking, popular in manufacturing and construction sectors
• Digital Compliance Form: Modern electronic version with automated workflows, meeting Austrian e-signature requirements

• Safety Officers: Lead the initial documentation process and ensure accurate incident reporting under Austrian workplace safety laws
• Department Managers: Review and verify incidents within their areas, implement corrective actions, and monitor effectiveness
• Quality Control Teams: Document non-conformances, analyze root causes, and track resolution progress
• HR Departments: Handle incident documentation for personnel-related issues and maintain confidential records
• External Auditors: Review forms during ISO certifications and regulatory compliance checks
• Legal Counsel: Advise on proper documentation and review forms for potential liability issues

• Incident Details: Gather exact date, time, location, and sequence of events while memories are fresh
• People Involved: List all witnesses, affected employees, and responding personnel with their roles
• Evidence Collection: Take photos, preserve relevant documents, and secure any physical evidence
• Initial Response: Document immediate actions taken, including first aid or emergency measures
• Root Cause Analysis: Identify and record contributing factors and underlying causes
• Corrective Actions: Detail specific steps to prevent recurrence, including timelines and responsibilities
• Legal Requirements: Check Austrian workplace safety regulations for mandatory reporting elements

• Incident Identification: Unique reference number, date, time, and location details compliant with Austrian documentation standards
• Risk Classification: Clear categorization according to ArbeitnehmerInnenschutzgesetz severity levels
• Witness Statements: Signed declarations from all involved parties, including contact information
• Data Protection Notice: GDPR-compliant statement on personal information handling
• Corrective Actions: Detailed prevention measures aligned with Austrian workplace safety regulations
• Authorization Section: Signatures from responsible safety officer and department manager
• Documentation Trail: Record of notifications to relevant authorities and internal stakeholders

The Incident and Non-Conformance Management Form differs significantly from an Incident and Non-Conformance Management Policy. While they work together, their purposes and applications are distinct.

• Documentation vs. Framework: The Form captures specific incident details and immediate responses, while the Policy outlines the overall organizational approach and procedures
• Timing of Use: Forms are completed immediately after incidents occur, while Policies are established preventively and updated periodically
• Legal Requirements: Forms serve as evidence for Austrian workplace inspectors and insurance claims, while Policies demonstrate compliance with ArbeitnehmerInnenschutzgesetz requirements
• Scope of Content: Forms contain incident-specific data and corrective actions, while Policies set broader guidelines, roles, and responsibilities
• User Focus: Forms are used by front-line staff and managers handling incidents, while Policies guide leadership and compliance teams