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The Demand Letter To Customer For Payment is an essential business document used when formal collection efforts become necessary for outstanding payments in Switzerland. This document is typically issued after informal payment reminders have been unsuccessful and before initiating formal debt collection proceedings through the Swiss debt collection office (Betreibungsamt/Office des poursuites). It must comply with Swiss legal requirements, particularly the Swiss Code of Obligations (OR) and the Swiss Debt Enforcement and Bankruptcy Act (SchKG). The letter should include specific details about the debt, payment instructions, and clearly state the consequences of non-payment. It serves both as a final opportunity for the debtor to settle the outstanding amount and as documentation of the creditor's attempts to collect the debt before pursuing legal action.

1. Sender's Details: Full company/individual name, address, and contact information of the creditor

2. Recipient's Details: Full name and address of the debtor, including any reference numbers

3. Date and Reference: Current date and any relevant reference numbers for the debt

4. Subject Line: Clear indication that this is a demand for payment (e.g., 'Final Payment Notice - Invoice No. XXX')

5. Debt Details: Specific amount owed, original invoice numbers, dates, and services/goods provided

6. Payment History: Summary of any previous payments made and remaining balance

7. Legal Basis: Reference to the underlying contract or legal basis for the debt

8. Payment Instructions: Clear payment deadline, accepted payment methods, and banking details

9. Legal Consequences: Statement of legal actions that will be taken if payment is not received by the deadline

10. Closing: Professional closing with signature block and contact information for payment queries