Document background
The Service Framework Agreement is designed for businesses operating in the Philippines that require a structured approach to managing ongoing service relationships. It is particularly relevant in the context of the Philippines' growing service sector and its position as a major outsourcing destination. This document type is used when parties anticipate multiple service engagements over time and need a master agreement that sets out standard terms, governance structures, and compliance requirements. The agreement incorporates essential elements required under Philippine law, including labor regulations, data privacy requirements, and intellectual property protections. It provides a flexible framework that can be adapted to various service types while maintaining consistency in key areas such as risk allocation, performance management, and dispute resolution. The Service Framework Agreement is especially valuable for businesses engaging in regular service transactions that require a balance between standardization and adaptability to specific service requirements.
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